Susan Steinhardt

Susan Steinhardt coordinates and monitors all Quality Improvement functions agency-wide including outcomes related to efficiency, effectiveness, access, business function, and satisfaction. She participates in program development and grant writing. Ms. Steinhardt also oversees the IT Systems function and serves as the agency’s Health and Safety and HIPAA Security and Privacy Officer and is the Corporate Compliance Officer. She holds a Master’s degree in Public Administration from Ohio State University and brought more than 15 years of prior related work experience to Options when she joined the agency in 1997.